Guidelines for Visits – COVID-19 Pandemic:
During COVID-19 in-person visits (indoors or outdoors) are not allowed. Clients can sign up for weekly Skype visits and phone times, which have been extended. Should a Client be given permission for a pass due to an emergency, COVID-19 safety protocols must be followed which include: continuous masking, physical distancing, and sanitation of vehicles before entering them.
For phone visits, Clients may use one of several courtesy telephones located on the residential floors of the main building. For Clients calling long distance, there is a pay phone located in the vestibule at the main entrance. Clients will require a phone card/calling card to call long distance.
Clients will be able to access email during weekly computer time.
Items which can be dropped off for Clients:
We understand that family and friends may wish to drop off items for Clients during their treatment. Due to current health orders and COVID-19 safety protocols, some items may not be permitted during this time, so if you are unsure, please call Aventa at (403) 245-9050 prior to bringing any items to our facility located at 610 – 25 Avenue SW, Calgary Alberta T2S 0L6.
Please note that all items will be required to be checked by Staff prior to being given to Clients.
At this time, we are unable to accept the following items for Clients:
- Homemade food or beverages
- Cell phones, laptops, tablets
- Potted plants (flower deliveries are permitted)
We encourage family and friends to send or drop off cards and letters.